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Final Project on PMS | Performance Appraisal | Business

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AIR INDIA performance appraisal system
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    PERFORMANCE APPRAISAL AT INDIGO  May 20, 2012 [PERFORMANCE APPRAISAL AT INDIGO ]   1 | Page  A PROJECT REPORT ON PERFORMANCE APPRAISAL OF INDIGO For the Partial Fulfilment of the course in Post-Graduation and Diploma in Human Resource Under the Guidance of Ms. Ritu Sinha (HR-GBP) Mr. Amit Bisht (HR-GBP) Submitted on 20  th  May, 2012 Submitted by Bijayalaxmi Pal Roll No- UH11012 XAVIER INSTITUTE OF MANAGEMENT, BHUBANESWAR  May 20, 2012 [PERFORMANCE APPRAISAL AT INDIGO ]   2 | Page  ACKNOWLEDGEMENT Preparing a project of this nature is an arduous task and we are fortunate enough to get support from a large number of people to whom we shall always remain grateful. We would like to express our gratitude to Ms. Ritu Sinha (HR-GBP) for allowing us to undertake this project. We would like to take this opportunity to thank Mr. Amit Bisht (HR-GBP) for the guidance provided to complete the project. Last but not the least we are also desirous of mentioning our profound indebtedness to SGC Services and other colleagues in the organization for the valuable advice, guidance, precious time and support offered.  May 20, 2012 [PERFORMANCE APPRAISAL AT INDIGO ]   3 | Page  COMPANY PROFILE With the skies opening up in India, many low-cost airlines have made an entry into the industry. IndiGo is another one of the brigade trying to make the most of the previously untapped Aviation sector. It is a no-frills low-fare domestic airline, providing cheap flying options for millions. IndiGo Air  or IndiGo Airlines  sports the deep color of IndiGo as its signature color. It is a privately owned low-cost domestic airline based in Gurgaon with Indira Gandhi International Airport as its main base. IndiGo Airlines started operations on 4th August 2006 and is owned by InterGlobe Enterprises and Mr. Rakesh Gangwal. InterGlobe holds 51.12% stake in IndiGo and 48% is held by Caelum Investments, a Virginia, US based firm, run by Rakesh Gangwal. IndiGo placed a firm order of 100 Airbus A320-200 aircraft during June 2005 in plans to commence operations in mid-2006. Former US Airways Executive vice-President and Marketing and Planning Bruce Ashby joined IndiGo as its Chief Executive Officer. The airline already acquired parking lots for its brand new aircraft at both Mumbai and Delhi airports. By the time they announced the first flight, they have already scheduled their first 20 aircraft. IndiGo took delivery of its first Airbus A320-200 aircraft on 28 July 2006, nearly one year after placing the order, and commenced operations on 4 August 2006 with a service from New Delhi to Imphal via Guwahati. By the end of 2006, the airline had six aircraft. Nine more aircraft were acquired in 2007 taking the total to 15. By December 2010, IndiGo replaced the state run flag carrier AirIndia as the top third airline in India. It already had a 17.3% of the market share, behind Kingfisher Airlines and Jet Airways IndiGo aims to minimise cost, time and tension during travel. The airline was awarded “Best Low - Fare Carrier in India for the year 2007”  by the Air Passengers Association of India (APAI). IndiGo connects all the major cities in India and even some of the remote ones. The airline currently operates 120 daily flights with a fleet of 19 brand new Airbus A320 aircrafts and flies to 17 destinations. These destinations include Agartala, Ahmedabad, Bangalore, Bhubaneswar, Chennai, Delhi, Goa, Guwahati, Hyderabad, Imphal, Jaipur, Kochi, Kolkata, Mumbai, Nagpur, Pune and Vadodara. IndiGo operates as a subsidiary of Interglobe Enterprises Limited. The company has redefined airline quality standards by using Airbus A320-232s, having 19 such aircrafts in its possession already; and dishes out thoroughly professional customer service.
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